Hello! I tried activating the key I received today for Egypt Old Kingdom, but someone activated it first. Here's the error message I get:

"The product code you've entered has already been activated by a different Steam account. This code cannot be used again. Please contact the retailer or online seller where the code was purchased for assistance."

Can you check it out? Maybe the same key was sent to two winners by mistake.

Also, when writing this post, I am getting this message: "NOTE: You are posting the message as a 'Guest', you can not edit the message or delete it". But I am logged in - I hope this isn't a problem.

Hi mate,

Sorry for the inconvenience.

We will send you a replacement key very soon.

Cheers,

I got the replacement key and activated it. Thanks for the quick response!

I also received a duplicate key for this game, same error message as pretumos.

Hi Spiralll,

Thank you for letting us know.

We have updated our conditions for any kind of support which you can find here (my latest post):

www.zeepond.com/zeepond-forum/giveaway-d...ation-re-regulations

All members must agree to our terms and conditions, privacy policy as well as providing a Steam Id (account) on their Zeepond profile to receive any kind of support from us including replacement keys.

Please update your Zeepond profile and when you have done so forward an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with a screenshot of the issue and make sure we see clearly your Steam ID too.

Cheers,